Centre d'aide : Faq - La foire aux Questions

Yes, all our charging stations use the Type 2 connector, the European market standard, and are compatible with all electric and plug-in hybrid vehicles sold in France.

Yes. The Qobox P is specifically designed for corporate parking lots and fleets, featuring multi-charger dynamic load balancing, remote management via Qockpit, and coordinated deployment across multiple sites.

The Qobox mini is a single charging station with up to 22 kW of power, designed for home and personal use. The Qobox P offers the same power levels but with advanced management features for fleets, including dynamic load balancing, remote control, and solar-optimized charging. The Qobox E is a dual charging station, providing up to 2×22 kW, designed for public use with credit card payment and a customizable advertising screen.

It depends on your needs: the Qobox mini is designed for home use by employees or private individuals, the Qobox P is for company parking lots or vehicle fleets, and the Qobox E is intended for public spaces (shops, shared parking) thanks to its integrated pay-per-use system. Our experts can help you identify the right solution for your site.

The main differences lie in charging speed and daily reliability. For one of the most common electric vehicles in France, such as the Peugeot e-208 (approx. 50 kWh usable capacity), a full charge takes about 16 hours using a reinforced socket (3.2 kW). That is too long to complete overnight if the battery is significantly depleted. In contrast, it takes about 7 hours with the 7.4 kW Qobox mini, the most common power level for home use (single-phase), or even 2.5 hours at 22 kW if the property has a three-phase installation. Beyond speed, a reinforced socket offers no consumption tracking and is not designed for intensive daily use: the risks of overheating and premature wear increase with the frequency of charging. The Qobox mini is specifically designed for this purpose: faster, secure charging, an integrated MID meter for accurate and verifiable reimbursement, remote management via the Qovoltis app, and a 2-year warranty with responsive customer support. For fleet-wide deployment, a charging station remains the most reliable and easiest solution to manage over the long term. A reinforced socket is only truly suitable for very occasional use.

Employees can track their energy consumption directly from the Qovoltis app. They can designate charging sessions as professional and send them to your Qockpit dashboard, where you can monitor charging history and cost savings, either per charging station or consolidated across your entire fleet.

A smart charging station like the Qobox mini goes far beyond a simple power outlet: it automatically adjusts its power output based on grid or building availability, optimizes charging during off-peak hours or the most cost-effective times, can be controlled remotely via a mobile app, and offers advanced features such as scheduling and detailed consumption tracking.

Yes. Depending on the version, the Qobox mini has an IP55 rating (tethered cable) or IP54 rating (socket), ensuring resistance to rain, dust, and impacts. It is suitable for all use cases: private homes, corporate parking lots, or semi-public areas such as hotels and retail locations. However, it is not intended for installation on public roads.

The Qobox mini complies with CE standards and the RED directive (electrical safety and electromagnetic compatibility), holds IRVE certification (installation by any electrician trained to levels 1 through 3), supports the OCPP 1.6J protocol (supervision), and is Linky-compatible for energy management. It is Origine France Garantie certified, manufactured in the Sarthe region, and includes a MID-certified meter for reliable and verifiable energy measurement, suitable for billing or reimbursement purposes.

Every Qobox mini comes with a 2-year warranty and stays connected 24/7, automatically sending an alert if any anomaly is detected. Our after-sales service provides remote or on-site support, using predictive maintenance to minimize travel and ensure your charging stations remain operational, wherever they are installed.

The landscape of financial incentives has changed: the €500 tax credit for individuals ended on January 1, 2026, and the ADVENIR program no longer automatically covers standard business installations (it is now targeted at specific sectors like heavy-duty logistics or, under certain conditions, residential co-ownerships). A reduced VAT rate of 5.5% still applies to equipment and installation, and local subsidies may be available depending on your region. As conditions change regularly, our teams will work with you to identify which incentives are still available at the time of your project.

Yes. It is based on the open OCPP 1.6J protocol, which is compatible with the leading supervisors and fleet management platforms on the market, in addition to the Qockpit by Qovoltis application, which centralizes control (remote start/stop, consumption history, alerts) for your entire network of charging stations.

Flat-rate reimbursement never reflects actual consumption and complicates accounting. The Qobox mini features a MID-certified meter (compliant with the European Measuring Instruments Directive), allowing you to reimburse your employees based on official, verifiable data tracked automatically via the Qovoltis app.

The Qobox P comes with a 7-year warranty, designed for intensive and long-lasting professional use.

Yes, its integrated MID-compliant meter allows you to monetize charging sessions and use it in regulated environments.

Yes, the Qobox P uses the open OCPP 1.6 protocol, which is compatible with the main charging supervisors and networks on the market.

The tethered Type 2 (T2S) version includes a 5-meter cable ready for use, while the Type 2 socket (T2S) version requires the user to provide their own cable—a useful option for standardizing a vehicle fleet.

Yes. With its IP54/IK10 protection rating, the Qobox P is resistant to rain, dust, and impacts, and can be wall-mounted or installed on a pedestal, both indoors and outdoors.

The Qobox P delivers between 3.7 and 22 kW in single-phase or three-phase, with power automatically adjusted to your electrical installation and your needs.

Remote monitoring is available 24/7 via the Qockpit platform, allowing you to track charging station status, manage pricing, and control operations without needing to be on-site. A light ring on the station also provides real-time status updates, indicating whether it is available, currently charging, or out of service.

Yes, the Qobox E features two independent charging points (two Type 2 sockets) and can therefore charge two vehicles simultaneously. The available power, up to 22 kW, is intelligently distributed between the two charging points without exceeding the site's electrical capacity.

Payment is made directly at the charging station, without an account or app, using a contactless bank card just like a standard payment terminal. You can also start a session via QR code or an RFID badge compatible with major networks (Chargemap, Freshmile, etc.).

Yes, the Qobox E is IP55/IK10 certified, making it resistant to rain, dust, and impacts. It is therefore suitable for installation in outdoor hotel, retail, or public parking lots, as well as in underground parking garages.

For hotels, we recommend installing a charging station that supports pay-per-use without requiring a user account, making it easy to accommodate both regular guests and transient visitors. The Qobox E is perfect for this: it features two simultaneous charging points, an information screen, and contactless credit card payment.

A public charging station is accessible to external users without requiring a prior account, typically operating on a pay-per-use basis. The Qobox E meets this definition thanks to its integrated credit card payment terminal and the ability to start a session via QR code or RFID badge, with no app required.

Qovoltis charging stations can be listed on Chargemap and other major platforms as soon as they are operational. Your club becomes visible to all EV drivers in your area, not just your members. This presence enhances the club's image.

Direct national grants will no longer be available in 2026. Some regions offer co-financing as part of sports development or sustainable tourism programs: inquire with your regional council. The Qovoltis third-party investment model remains the most direct solution: no upfront payment required.

An installation requiring the creation of a new Enedis delivery point dedicated to charging stations takes approximately 18 weeks from the contract signing.

The LOM law sets a clear legal minimum: 1 charging point for every 20 parking spaces, including at least 1 accessible for disabled users. A golf course with 40 spaces must therefore provide a minimum of 2 charging points; with 80 spaces, 4 charging points.

For buildings with a building permit submitted after March 11, 2021, the requirement rises to 20% of spaces pre-equipped, with at least 1 operational charging point upon delivery. For more than 200 spaces, a minimum of 2 charging points, including 1 reserved for disabled users.

These thresholds are a minimum, not a target. In practice, a golf course that serves a growing electric vehicle clientele would benefit from exceeding these requirements: the share of electric and plug-in hybrid vehicles in circulation now exceeds 19% of the French fleet.

Before any installation, Qovoltis conducts a free study to adapt the sizing to your parking lot, available power, and expected usage.

To learn more about legal requirements: LOM Law and EV Charging Points – Complete Guide 2026

The price depends on the chosen model. With a self-funded investment, the installation cost ranges from €3,000 to €5,000 per charging station, plus a supervision subscription of €10 to €15 per month. With Qovoltis' third-party investment model, installation is free: Qovoltis covers all costs in exchange for a 5% to 10% commission on each charging session.

It's simple! Fill out our online form and our experts will contact you for a free, personalized analysis of your site.

Upon activation, Qovoltis charging stations can be listed on Chargemap and major charging platforms, providing immediate visibility to passing drivers. With the Qovoltis third-party investment model, all these steps (listing, supervision, and interoperability) are fully managed.

Direct national grants like ADVENIR will no longer be available for campsites in 2026. Some regions offer co-financing as part of sustainable tourism programs: inquire with your regional council. Energy Savings Certificates (CEE) may also be claimed depending on your establishment's legal structure. The Qovoltis third-party investment model remains the most direct solution: no upfront payment required.

For campsites, due to the need to create a new Enedis supply point (PDL), the installation process takes approximately 18 weeks from the contract signing.

The choice is entirely yours. You can reserve the charging stations exclusively for your customers or make them accessible to the public. They will then automatically appear on listing applications like Chargemap, generating additional traffic to your site.

The price depends on the chosen model. With a self-investment model, the installation cost ranges from €3,000 to €5,000 per charging point, plus a monthly supervision fee of €10 to €15. Under the Qovoltis third-party investment model, installation is free: Qovoltis covers all costs in exchange for a 5% commission on each charging session, a beneficial arrangement for the campsite.

Third-party investment means Qovoltis covers everything: financing, installation, and ongoing operations. You pay nothing upfront.

In return, you provide one or more parking spaces. Revenue from charging sessions offsets Qovoltis's investment, while you earn a commission on every charge.

The result: a premium service for your guests, an additional revenue stream for your hotel, and full compliance with LOM regulations — with zero capital outlay or internal resources required.

We handle the operation and maintenance of the terminals throughout the contract term, at no cost to you.

The contract is for several years (10 to 15 years, depending on the sites). At its end, you have several options: renewal or recovery of the charging stations.

It's simple! Fill out our online form and our experts will contact you for a free, personalized analysis of your website.

Not at all. Our IRVE certified installers perform a diagnosis, install the terminal and connect it to your network. The installation is quick, discreet and in compliance with standards. And if you are eligible, we will support you in obtaining the financial aid available

To charge your electric vehicle at home, in a simple, fast and secure way. Thanks to Qovoltis, you benefit from smart charging that adapts to the consumption of your home, without ever causing a circuit breaker. It's more comfortable, more economical, and 100% connected.

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Absolutely. Our solution is integrated into your electric fleet or green mobility strategy, with centralized supervision of all your sites. You benefit from real-time data feedback, personalized billing and remote control. Scalability assured.

Fast and easy. We carry out a technical audit, manage the available aids (Advenir pro, CEE...), install the IRVE terminals with our certified partners, and ensure their commissioning. You don't have to manage anything: Qovoltis provides a turnkey solution.

Our terminals are smart, connected and stylish. They adapt in real time to the site's electricity consumption to avoid any overload and optimize costs. In addition, our digital platform allows you to track, manage and invoice refills easily, according to your needs (private, employee, visitor, etc.).

Equipping your company means anticipating the evolution of electric mobility for your employees, customers and partners. It also means promoting your CSR image, meeting legal obligations (LOM) and boosting your HR attractiveness. Qovoltis supports you to make it a real driver of performance and sustainable commitment.

It is a recharge that adapts in real time to the consumption of the building so as never to exceed the available power. Our technology optimizes each session to guarantee speed, security, energy savings and no overload. Ideal for controlling your costs and your environmental impact.

Our solutions are aimed at anyone who wants to offer smart and elegant charging: businesses, hotels, condominium managers, individuals or developers. Whether you have a company car park, a residential building or a detached house, we have an adapted, tailor-made, scalable and connected response.

Qovoltis provides you with a complete set of tools to facilitate your interventions:

• An Installer Portal to manage the commissioning and monitoring of terminals
• Detailed installation guides and technical data sheets
• Step-by-Step Video Tutorials Available Online
• And technical support available if needed in the field
• Everything is designed so that you can intervene effectively, independently.

Yes, our support team dedicated to installers is available and responsive. Whether for a problem with commissioning, connectivity or a technical question, you can quickly reach us by phone or via the Installer Portal. We are here to support you in the field, in real time.

Yes, the Qovoltis terminal was designed to make the work of IRVE installers as easy as possible.
Its compact format allows quick wall or floor installation, in residential as well as in business. It adapts to all types of connection (single-phase or three-phase), and the connections are accessible and standardized to simplify wiring.

In terms of configuration, commissioning is intuitive and 100% digital via the Qovoltis Installer Portal. Once the terminal is powered and connected to the site's Wi-Fi, you can proceed with remote activation: no complex settings to be performed on site.

Finally, to support each step, video tutorials, practical sheets and responsive technical support are available. The objective: to allow you to install and commission a charging station in less than 30 minutes.

Our eligibility criteria are based on several factors (number of rooms, number of parking spaces, etc.). To find out if your hotel is eligible, fill out our online form, and our experts will contact you for a personalized assessment.

• No expenses: we finance everything
• New customers: attract drivers looking for charging stations
• Additional income: earn a commission on each recharge
• Legal compliance: comply with LOM obligations without investment

Because you offer much more than a terminal: an intelligent, scalable solution that is 100% made in France. Optimized charging, local after-sales service, intuitive app, V2G compatibility, premium design... Your customers benefit from a reliable, economical and rewarding product, you gain in efficiency, satisfaction and image.

Yes. The Qobox Mini was designed for professionals: compact, lightweight (25x25 cm), wall or foot compatible, with Wi-Fi, PLC or Ethernet connections. The installation is plug & play, with quick configuration via the dedicated app. Less time on site, zero technical hassles, and a smooth installer experience.

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A complete pack to sell easily: POS, posters, posters, web content, product visuals, demonstration kit and ready-to-use arguments. You also benefit from sales training, dedicated technical support and fast deliveries from our warehouse in France (D+2). A single product, all uses: individuals, professionals, condominiums → simplified stock.

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Qovoltis offers a flexible and transparent commercial policy, designed to facilitate the start and develop a lasting partnership.

Here's what you need to know:

• No minimum order required at launch: you can start gradually, at your own pace
• No exclusivity requested, but preferential conditions may be considered depending on the commitment and volumes
• An attractive margin, with decreasing prices depending on the quantities ordered
• Sales and marketing support from the first project
• And of course, access to a premium product, certified Origine France Garantie, which allows you to immediately differentiate yourself

Our objective: to build a win-win relationship that is simple to set up and profitable for you from the first sales.

At Qovoltis, our goal is simple: to help you sell better, faster and with confidence.

That is why we provide you with:

• Commercial and technical training, to fully master the differentiating arguments of Qobox
• Ready-to-use marketing kits: product sheets, visuals, videos, videos, arguments, comparisons... everything you need to boost your sales online or at the point of sale
• Responsive technical support, to respond to your professional customers (installers) as soon as a need arises
• A local and reliable after-sales service, which strengthens the relationship of trust with your buyers
• And of course, a product certified Origine France Garantie, with high added value, in a rapidly structuring market

With Qovoltis, you have all the tools at your disposal to make a difference.

Because it is a product with high demand, profitable, differentiating and simple to sell. With +50% electric vehicles every year, customers are looking for charging solutions that are smart, reliable and easy to install. Qovoltis is a premium call product, which generates in-store traffic and boosts cross-sales (EV accessories, power strips, home automation...). Up to €500 margin per terminal sold.

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Several configurations are possible depending on the layout of the condominium's parking spaces. The owner of the terminal will be the entity that will finance the purchase of the terminal. It can be either:

• In the case of shared or non-nominative places, the condominium will take care of the installation of the terminals, and will own them
• In the case of nominative/private seats, the user or the owner of the space will take care of the connection and installation of his terminal and will therefore be the owner of it

You buy a Qovoltis charging station, so you own it.

Several steps are required to install Qovoltis charging stations in a company car park:

• The company or building manager should contact Qovoltis
• A technical study is carried out by Qovoltis (drawing up a quotation, ordering the equipment and then planning and organizing the work);
• Qovoltis ensures the deployment of the shared infrastructure and Qovoltis terminals on shared or dedicated parking spaces for the company.

The installation of the shared infrastructure and the terminals is carried out by one of our IRVE approved installers. The time for initial installation is approximately 2 to 3 months from the time of the order.

At the end of this initial installation, one or more additional Qovoltis charging stations will be set up on request.

The installation of a charging station in a company can benefit from assistance from the ADVENIR program.

If you want to install a charging station in your business, please click contact us

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The Qovoltis charging station delivers a maximum charging power of 7.4 kW on a single-phase electrical network (single-family home) and 22 kW on a three-phase electrical network (residential or business building).
This power allows vehicles to be quickly recharged, of the order of 100 km of autonomy in 45 minutes, using three-phase power.
Intended for electric and plug-in hybrid vehicles, two models of terminals are offered by Qovoltis for installation, depending on the configuration of your parking space:

• A wall-mounted version “Qobox” S ” that attaches to the wall.
• A standing version “Qobox” Totem ”, fixed to the ground, which allows it to be installed on a parking space that does not have a wall in the immediate vicinity.

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